Our Terms & Conditions

Welcome to Sheesh Mahal – Elegant Kitchenware Redefined

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Sheesh Mahal website (the "Service") operated by Sheesh Mahal Utensils ("us", "we", or "our").

By accessing or using our website or purchasing from us, you agree to be bound by these Terms. If you disagree with any part of the terms, please refrain from using our services.

1. General Conditions

  • All content and materials on the website, including images, text, logos, product descriptions, and designs, are the intellectual property of Sheesh Mahal.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

  • We strive to display the colors and images of our utensils as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the true product.

  • All product descriptions and prices are subject to change at any time without notice.

3. Orders and Payments

  • When you place an order with us, it constitutes an offer to purchase the products. We reserve the right to accept or reject the order at our discretion.

  • All payments must be completed at the time of order placement.

  • We accept payments via credit/debit cards, UPI, net banking, and other secure methods listed at checkout.

4. Shipping and Delivery

  • Orders are typically dispatched within 1-3 business days and delivered within the estimated time frame provided at checkout.

  • Delivery timelines may vary based on location, courier delays, or other unforeseen issues.

  • Sheesh Mahal is not responsible for delays caused by third-party shipping partners.

5. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information on returning products, receiving replacements, or requesting refunds.

6. User Responsibilities

By using our website and placing an order, you confirm that:

  • You are legally capable of entering into a binding contract.

  • All information you provide is accurate, complete, and current.

  • You will not use our products for any illegal or unauthorized purpose.

7. Limitation of Liability

  • Sheesh Mahal will not be held liable for any indirect, incidental, or consequential damages that result from the use or misuse of our products.

  • Our maximum liability is limited to the purchase price of the product.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.

12. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at:

Sheesh Mahal – Elegant Kitchenware Redefined
📧 Email: Sheeshmahalmumbaimetalworks@gmail.com
📞 Phone: [(+91 ) - 94562 35930]