Our Privacy Policy

Sheesh Mahal – Elegant Kitchenware Redefined

At Sheesh Mahal, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

When you make a purchase or contact us, we may collect the following details:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party gateways)

b. Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type and version

  • IP address

  • Device type

  • Pages visited, time spent, and site navigation behavior

  • Referral sources

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or inquiries

  • Improve our website, services, and user experience

  • Send promotional offers, newsletters, and updates (only if you opt-in)

  • Prevent fraudulent transactions and ensure website security

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners) for order fulfillment

  • Legal authorities when required by law, court order, or to protect our rights and safety

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Enhance user experience

  • Remember user preferences and cart contents

You can disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information. However, please be aware that no method of online transmission or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise your rights, email us at Sheeshmahalmumbaimetalworks@gmail.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before submitting any personal data.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected data from a minor, we will delete it immediately.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to:

Sheesh Mahal – Elegant Kitchenware Redefined
📧 Email: Sheeshmahalmumbaimetalworks@gmail.com
📞 Phone: [(+91 ) - 94562 35930]